Refund and Returns Policy

Overview

Our refund and returns policy extend to 30 days from the date of purchase. Items must be unused and in their original packaging for eligibility.

Exclusions

Certain goods, including perishables, intimate items, and downloadable software, are non-returnable. Gift cards and select health and personal care items fall into this category.

Non-Returnable Items

Gift cards, downloadable software, and specific health and personal care items are non-returnable. A receipt or proof of purchase is required for returns.

Partial Refunds

Partial refunds may apply to items with signs of use, opened media (books, CDs, etc.), damaged goods not due to our error, or returns after 30 days.

Refund Process

Upon receiving your return, we’ll notify you of its status via email. If approved, the refund will be processed to your original payment method within a specified timeframe.

Late Refunds

If your refund is delayed, check your bank account and contact your credit card company or bank. For further assistance, reach out to us at customers@geektips.site.

Sale Items

Only regular-priced items are eligible for refunds; sale items are non-refundable.

Exchanges

Defective or damaged items are exchangeable. Email us at customers@geektips.site for assistance, and mail your item to 26888 Mossway St, Highland, CA 92345.

Gifts

Gifted items qualify for a gift credit upon return. Unmarked gifts will be refunded to the original purchaser.

Shipping Returns

Mail your return to 26888 Mossway St, Highland, CA 92345. You’re responsible for return shipping costs, which are non-refundable. Consider trackable shipping for valuable returns.

Contact Us

For inquiries regarding refunds and returns, email customers@geektips.site.